PRIVACY POLICY

Privacy Policy

Effective Date: 8.24.25

1. Who We Are

Business Name: TechTonic
Address: 309 North Pine Street, Inman, KS 67546, USA
Email: kalezizumbo321@gmail.com
Phone: 620-314-1386
Website Platform: Wix
Payment Methods: PayPal, Credit Card

2. Personal Data We Collect

We may collect and process the following types of personal data:

Identity Data – Name, email address, phone number, billing/shipping address.
Payment Data – Credit card information (processed securely via PayPal and credit card processors; we do not store full payment details).
Transaction Data – Order history, products purchased.
Technical Data – IP address, browser type, operating system, and other device information.
Usage Data – Information on how you interact with our website.
Marketing & Communications Data – Your preferences in receiving marketing communications from us.

3. How We Collect Your Data

We collect data using the following methods:

Directly from you when you place an order, create an account, contact us, or subscribe to marketing.
Automatically through cookies and similar technologies when you browse our site.
From third parties such as payment providers and dropshipping suppliers.

4. Use of Your Data

We use your personal data for the following purposes:

To process and fulfill your orders.
To communicate with you about your order or inquiries.
To manage payments and refunds.
To improve our website and customer experience.
To send promotional offers, if you have opted in.
To comply with legal obligations and enforce our terms.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. These may include:

Essential cookies – Necessary for website functionality.
Analytical cookies – To analyze traffic and behavior patterns.
Marketing cookies – For remarketing and targeted advertising.

You can control or disable cookies through your browser settings. For more details, refer to our [Cookie Policy] (if applicable).

6. Third-Party Service Providers

We may share your data with trusted third parties to facilitate our services:

Payment Processors: PayPal, credit card payment gateways.
Dropshipping Suppliers: To fulfill and ship your orders.
Website Hosting & Analytics: Wix and related integrations.

These providers only process your data as necessary to perform their services and are bound by data protection obligations.

7. International Data Transfers

Because we operate in the U.S. and work with international suppliers and service providers, your data may be transferred and processed outside of your country, including countries outside the European Economic Area (EEA).

When such transfers occur, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses) to protect your data.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including:

Legal, accounting, or reporting requirements.
Customer service support and order management.

Once no longer required, we will securely delete or anonymize your data.

9. Your Rights Under the GDPR

If you are located in the European Union, you have the following rights under GDPR:

Right to Access – Request access to your personal data.
Right to Rectification – Request correction of inaccurate or incomplete data.
Right to Erasure – Request deletion of your data.
Right to Restrict Processing – Limit how we use your data.
Right to Data Portability – Receive your data in a portable format.
Right to Object – Object to certain uses of your data.
Right to Withdraw Consent – Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at kalezizumbo321@gmail.com.

10. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure payment gateways, and strict access controls.

11. Children’s Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority. For EU users, this is typically your country’s data protection regulator.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

TechTonic
309 North Pine Street
Inman, KS 67546
📧 kalezizumbo321@gmail.com
📞 620-314-1386